SmartGov for eServices
Government Core Business

Digital Transformation for Government Service Delivery.

Case Management and workflow platform for the enablement of eServices. The platform aims to deliver smart digital services rapidly for all government services across multiple Government core business functions to create a One-Stop-Service platform.  It is a highly standardized common services framework which automates government services end to end for individuals and organisations.

What can SmartGov for eServices do for you?

SmartGov's Case Management and Workflow platform can benefit the Government by rapidly delivering intelligent digital services for all government services across various core business functions. By creating a One-Stop-Service platform and automating government services, the platform can improve efficiency, productivity, and customer satisfaction. The streamlined services can reduce the time and resources required for the Government to complete tasks and interact with citizens.


Outdated processes and inefficient paper-based systems are key obstacles preventing public sector departments from achieving excellence in their service delivery efforts to citizens

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Key features

  • Comprehensive software platform
  • Streamlines engagement and delivery to citizens.
  • Provides an end-to-end solution.
  • Enhances communication and services between public sector organizations and citizens
  • Provides a unified approach to citizen engagement and service delivery.
  • Eliminates inefficiencies of traditional methods
  • Helps public sector organizations efficiently manage requests and provide services in a timely manner.
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Benefits

  • Improved Communication
  • Efficient Service Delivery.
  • Enhanced Citizen Engagement
  • Cost Savings
  • Transparent and Accountable
  • Improved Public Sector Efficiency
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Designed for efficiency

Experience a streamlined and comprehensive software platform tailored to optimize citizen engagement and service delivery. With an end-to-end solution, it seamlessly connects public sector organizations with citizens, promoting a unified approach that eradicates inefficiencies inherent in traditional methods.

By empowering public sector organizations to efficiently manage requests and provide timely services, our platform drives significant cost savings while enhancing overall efficiency.

Key features

  • Comprehensive software platform
  • Streamlines engagement and delivery to citizens.
  • Provides an end-to-end solution.
  • Enhances communication and services between public sector organizations and citizens
  • Provides a unified approach to citizen engagement and service delivery.
  • Eliminates inefficiencies of traditional methods
  • Helps public sector organizations efficiently manage requests and provide services in a timely manner.

Benefits

  • Improved Communication
  • Efficient Service Delivery.
  • Enhanced Citizen Engagement
  • Cost Savings
  • Transparent and Accountable
  • Improved Public Sector Efficiency

Designed for efficiency

Experience a streamlined and comprehensive software platform tailored to optimize citizen engagement and service delivery. With an end-to-end solution, it seamlessly connects public sector organizations with citizens, promoting a unified approach that eradicates inefficiencies inherent in traditional methods.

By empowering public sector organizations to efficiently manage requests and provide timely services, our platform drives significant cost savings while enhancing overall efficiency.

Improving Regulatory Compliance

Boxfusion solutions are designed to improve controls and enforce regulatory prescripts. So when the Mpumalanga Goovernment approached Boxfusion assist them with business process automation and enforce regulatory determinations, we were able to deploy to all provincial departments eLeave and Invoice tracking mudules.
Read Case StudySmartGov for Admin

Moving to Cloud and SmartGov

When the Eastern Cape Department of Economic Development, Environmental Affairs and Tourism (DEDEAT) embarked on its modernisation and automation strategy some years ago (In 2012), the
Read Case StudySmartGov for Admin

Making logistics move

"We looked at what  was on the market, and the Boxfusion solution was easier to use and deploy says, Mmutle Lentle, CIO of Transnet National Port Authority". The Implementation and rollout of Boxfusion's eSubmission was simple and painless.
Read Case StudyLogistics

Automation for the sake of the citizen

Government digitization brings many benefits. Digital solutions like Boxfusion can not only improve service delivery and turnaround times in government, but can also close the perceived gap between officials and voters.
Read Case StudySmartgov

Human Resources

eLeave
Performance Management and Development Systems

General Administration

eSubmissions
DG Tasks and Resolutions Tracking
Parliamentary Questions
Subsistence and Travel Claims
Case Studies

Improving Regulatory Compliance

Read case study
SmartGov for Admin